Not sure if this is the right subreddit, but any recommendations are appreciated. For reference, I used to sell cars myself and have a very good understanding of the process, but I'd like some feedback from others. Hopefully this doesn't get too long.
In mid-April I leased a ram 1500, my 2nd one. After 2 trips to the dealership and some unnecessary back and forth they got to the payment I wanted. When filling out the paperwork I listed my own business as my source of income. The truck was put in my name.
Fast forward a month and I get a call from the finance manager saying there was an error on the contract and I needed to come sign the corrected one. I get to the dealership, he brings me the contract and the payment on it is about $10 higher than the first contract. I let him know it's incorrect, he disagrees until I show him the original one I signed. He says "my mistake", goes to his office and prints a new, correct contract. We shake hands and I go home. I got the feeling driving home that the entire reason for me going in that day was to try and get a higher payment out of me because I know they were unhappy with the price I got the truck for. Luckily I saw the change in payment.
Next headache comes about a week after that. I get my registration in the mail and its for the wrong county. I live very close to the county line and the zip I live in straddles the border. I figure it's an honest mistake. Call the dealership let them know the problem and send the registration to them so they can correct it. I wait two months and hear nothing. Finally I call in and talk to the title clerk and she tells me no one ever let her know about the problem and that its my responsibility to fix it. Great.... she says she'll send me the form in the mail that I'll have to send to the state dmv to make the correction. A few days later I get a piece of mail from the dealership...with the corrected registration. The title clerk included a note basically saying "oops, apparently someone did go in and make the correction but never let me know". Fine, at least I have my registration now.
Now for the most recent experience. I get a a call a few days ago from a salesman at the dealership telling me I need to provide a schedule c or the ein for my business. I let him know I don't understand why they would need that because the truck is in my name. Apparently they gave me a business owner incentive that I was unaware of and never asked for. He said they need the ein to be able to get the $1000 business owner incentive. I told him I'd email him when I got a chance. Not trusting the dealership at this point I give Chrysler capital a call (who I make payments to). I tell them the situation and two of their departments tell me that the deal has been funded for months, I've made 6 or 7 payments, no flags or notes are on my account, and they have no idea why the dealership would ask for that. Their recommendation is to not give the dealership what they're asking for.
I email the salesman telling him that I spoke to Chrysler capital and that their recommendation was to not provide them the information. I also said that I would be taking that advice. He informs me Chrysler capital has nothing to do with the situation and that FCA (parent company) is who needs it. I have yet to email him back and will be calling FCA today to try and confirm what I'm being told.
My gut is telling me not to give them the info. The dealership has shown their incompetence through almost every step of this as well as their willingness to be dishonest. I know the deal is already done and I'm pretty sure they don't have any recourse as far as trying to make me responsible for the apparent incentive if I don't give them my ein. Just wondering if anyone else has had a similar experience or has any recommendations.
Submitted November 08, 2017 at 08:53AM by aj8706 http://ift.tt/2zmYpy7
