I live in Michigan and and Progressive is my insurance carrier. I drove a conversion van (looks like this, this is an important detail, see below) that I bought almost three years ago for $21,000. I still owe $16,000 on the loan.
A conversion van is difficult to insure because they roll out of the factory as incomplete vehicles. The upfitting is done by a third party company, like Explorer or Santa Fe, and then sent to the dealership for sale. From what I've found out, most insurance companies only look at the VIN and see "Incomplete Chassis" so they refuse to cover it. Progressive is the only one I found who would honor it.
I used an agent (broker?) to find this policy. He asked me questions about my vehicles, what kind of coverage I want, and when we found a price I was happy with, I accepted the policy. No where would I ever have stated my van was worth only $1.
The Progressive claims representative just told me that they have no control over it and that it was something I agreed upon with my agent. I asked her why in the hell they were charging me over $400 per month if they felt the vehicle was worth only $1. Somewhere they obviously knew it was worth well more than that. She couldn't give me an answer and said that part of it was up to the underwriters.
I warned her that I was not into playing games and that I expected a quick and appropriate solution. She is supposed to call my agent on Tuesday to find out what his side of the story is.
What can I do?
EDIT: Here is a screenshot of my declarations page. This is the only place in the entire document that it says "$1." It's a damn footnote! How is that official?
Note: The loan I have on it is an auto loan. I had to send the documents into Ally. I expect they would have reviewed them and told me if there was something out of order.
Submitted October 21, 2017 at 12:06PM by moretobeseen http://ift.tt/2zrmYWW
