After waiting well over an hour on hold waiting for an RBC agent, I've been informed that they are charging me a $20 cancellation fee because I've allegedly had my policy less than a year (which I just realizes isn't even true, I've had it a year and a half gah!). Anyway, I have never been charged a cancellation fee for tenants' insurance in my life and I used to work in insurance before. I've used different companies through independent brokers previously and all they required was 30 days notice. Is this commonplace now?
September 27, 2017 at 08:34PM
