I deposited two checks from customers on Saturday morning and was told that they would be cleared by Tuesday. When on Wednesday morning they still hadn't even appeared as pending in my account, I went straight into the bank I deposited them in. At first they were trying to make sure I hadn't just not deposited them etc. because I didn't keep my receipt (I know, a mistake I will NEVER EVER make again!!!!) but then the manager came out and told me that something went wrong with "Teller Express" this weekend and many transactions had not posted to peoples accounts. She said she was sure that my checks were a part of that, and she put in a research request for my transactions. She said that people were being "memo credited" for missing transactions, I don't know why I am not one of them. The research request was estimate to be completed by this Friday. I do not feel good about this. $5394 dollars is straight up MISSING, there is NO RECORD of the transaction taking place in their system, and I have NO PROOF that I deposited those checks short of asking for the security camera footage to be looked at.
What do I do??
PS Mods I took the business related things out but please let me know if it's okay to post this now. Or where else I would post it :(
Submitted July 21, 2017 at 12:59AM by Pigwidgeon_Weasly http://ift.tt/2tvIMlN
