I can't believe this, you now have to call them to allocate dollar amounts for your loans.
Here's the process of paying loans now, and this will show what the issue is;
Step 1; Log in and go to make a payment. You'll see four boxes where dollar amounts can be entered for my six loans, one for each of the private loans, and one for the group of three federal loans.
As you can see, there is $0 owed right now as I already made my payment this month. It's a three paycheck month, so why not throw an extra $100 at my two highest interest loans? The two highest interest remaining are both federal loans, as well as the lowest interest one of the six.
On the next screen, it shows how much I want to pay, but not where the funds will go. It allows me to select if I want to advance my payment or if I want to put it directly towards the balance. I have a stable job, stable income, don't need the money, so I want to pay towards the current balance to lessen the total interest I'll pay as well as accelerate my timetable for repayment.
The last screen before confirmation still doesn't show where my money is being directed. So instead of the old website which let me allocate my funds to specific loans, this assigns the payment in some way which is not clear on their website, no matter how much digging I do.
So how can I possibly figure out how to manually allocate my overpayments as to avoid paying down a 2.14% interest loan? Apparently the only way to do that now is by mailing in a check.
The solution? The only solution I can find to this "grouping" thing appears to be simply breaking the group down, which can be done by calling them. I surmise that by doing this, you can receive separate statements for each of your federal loans (if they're currently grouped) and can pay them individually as you please.
Pretty clear the inability to do this stuff easily is fueled by greed. I hate Navient.
Submitted June 16, 2017 at 01:43PM by fadetoblack1004 http://ift.tt/2taP6v4
