Posted this in the Wells Fargo sub, but it's not active. Not really sure of there's anything else to do, other than what I mention that I'll be doing towards the bottom. If anyone has suggestions, I'd love to hear them.
Hope this kind of post is allowed as well, my apologies if not. And apologies to the folks of personal finance, this is both a question and complaint post at the same time...
Five days or so ago, I walked in to a branch to start a banking relationship with Wells. Seattle, wa.
Seeing recent media, one could call me crazy. However, Wells offers something to me that others don't - cell phone insurance. I really want this. Call me cheap, call me petty. But two iPhone 7+s can get pricey when dropped.
I walk in, get approved for cashwise platinum. Yay. Genuinely mean that I'll be back with about half my business if things work out. Can't bring everything over, I keep deposits elsewhere. But credit and transactional volume I can bring.
The banker signed me up for Wells Fargo Credit Defense Platinum (a fee based program to insure against hardship - $8 fee per 1k balance. I spend 6-8k per month. This is not cheap).
Did I ask for that? No.
Did she mention that EVEN ONE TIME? No.
I'm on the verge of calling my lawyer. I know that'll do nothing, but this is just insane. A month ago they were dragged through the media for opening up fraudulent accounts. And they are still doing it.
I'm not actually going to call my lawyer; I've lost nothing, there are no real damages. I'll call in, speak to some exec complaints team, have a sit-down with the branch manager and a chitchat with the regional (unless it's an honest mistake by the banker). But zero chance that I'm bringing Wells any business.
I guess that brings me to why I am posting this. First, therapy. Second: Can anyone provide insight as to why the banker would do this? Is an honest mistake possible (the credit defense check box is like right next to the apply button or something)?
Or did the banker just not see the TPS report about "don't open up fraudulent products"?
Submitted April 01, 2017 at 12:14AM by MyNewThrowaway134 http://ift.tt/2nUPTA3
