Spouse and I have excellent credit (over 800), and have never missed a payment on anything. We recently opened a Sapphire Preferred card under spouse's name. All our credit cards are configured to automatically pay the entire balance each month. However, I forgot to setup automatic payments for the new card. I guess I was subconsciously thinking my auto payments were setup for "everything Chase", since everything has been on autopilot for years.
Anyways, after noticing the late fee and interest charges, we called Chase and they agreed to reverse the late fee and interest charges. But we noticed that spouse's credit score took a hit. Would it possible to ask Chase to "remove" the negative mark? Or are we SOL and just need to chalk this up as a tough lesson?
Submitted August 30, 2021 at 09:34AM by duucfho https://ift.tt/2WwyQs2
