My brother purchased a new Corolla from the Toyota dealership last weekend. He was getting a good financing deal at about 1.7% but was told that if he can put more money down, he can qualify for their promotional 0% APR. He managed to scrounge up the extra needed for 0%, signed everything, and got to go home with 0%. Today, he gets a call saying they made a “mistake” and that he should be getting 0.9%. My brother wasn't able to give me a detailed explanation of their mistake but glad he at least informed me, as he was about to drive 50 miles to correct a mistake they made, which is not fair to him.
I don’t trust dealerships. I hate everything about them and things like this confirm why I don’t trust them. I am going to suggest to my brother to have them send their request to change the contract in writing. Specifically, have them highlight areas in the contract where they believe they made the mistake and a full explanation of the numbers as to how it was a mistake. Also, have them highlight the areas in the contract that give them the right to cancel such an agreement.
My question to r/personalfinance is: How often do dealership make these “mistakes”? What should be the best course of action? Is my suggested action above best? My brother is young and goodhearted, so I worry about a potentially predatory dealership exploiting him. Thank you all in advanced.
Submitted May 09, 2021 at 10:32PM by MondorOfCalifas https://ift.tt/33tUe0N
