I just refinanced my mortgage. I checked my account and to my surprise my mortgage and someone else's was withdrawn. They withdrew in excess of $4k.
They admitted the mistake but refused to immediately return the unauthorized transaction. They said it would take 10 business days to "return" the transaction. I told them it isnt a return as it wasnt authorized. My account is now overdrawn, and my auto payments are bouncing now.
They acted very smug and like it was something I should just accept. It is their fault, what actions can I take? I'm sure their terms probably attempt to remove most of my abilities.
My bank locked the transaction, but it really doesnt help. I assume their is a limitation to what my bank will cover.
Please help.
Submitted March 04, 2021 at 11:44PM by whitedsepdivine https://ift.tt/3qiu1Ly
