I am not sure what to do and if I have any ground to stand on. My credit card originally paid hertz the full amount which was approx $130 over the agreed upon price. After I filled a complaint with my credit card purchase protection they refunded the amount in question.
Hertz then sent me a letter cancelling my account and all points in their rewards program. I also received a collections letter. I received these after a delay. Texas mail was delayed in the recent storm and my roommate piled the mail where I didn't see it. It has passed the 30 days to challenge the debt in writing.
My credit score just achieved a personal high point for me so I'm loathe to lose that. Do I just have to eat my pride and the $130?
Anyone with any advice on what to do here would be appreciated. I read that it's better to deal with the original creditor, but want sure if Hertz bankruptcy would affect their ability to cancel the debt.
Thank you in advance for your time and advice.
In case it's necessary, the original charge:
I rented a car for one week for approx $300 I changed the return date a few times and each time was quoted the price it would cost and given a new receipt with the new total. It was already what was discussed. The final change was quoted $20 additional for one additional day (plus taxes) but the additional charge ended up being $120 more plus tax. It was a one way journey so I was dealing with two different hertz storefronts, but still had the assumption that dealing with either hertz representative would give me a valid quote.
When I spoke with the rep after the charge they said they didn't understand the additional charge, but couldn't change it from his store. I had to call corporate. They said they wouldn't do anything so I called my credit card.
Submitted March 05, 2021 at 03:25PM by Borganize https://ift.tt/30i6hgg
