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Link to original post: https://www.reddit.com/r/personalfinance/comments/l8n4so/should_i_tell_cc_company_to_deny_payment_to_att/

I updated the original thread but I felt this was worth another post, in case it helps anyone else.

The BBB was awesome. After almost 3 months of AT&T giving me the runaround and telling me basically where I could stick it, 20 minutes making a complaint to the BBB solved it. I submitted my complaint Sunday evening, Monday afternoon I had 2 people from the AT&T Presidents office call me apologizing profusely and assuring me the promoton will be shown on my next billing statement, as agreed upon by the original store.

Moral of the story - I had no idea the BBB was so effective. Thanks to this forum for all the help, you beautiful people saved me $1,000.

Thanks everyone!!!



Submitted February 01, 2021 at 06:39PM by schaferlite https://ift.tt/3oFjjOy

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