back in march 2019, the engine fan in my ‘17 jeep renegade quit working. (bought the car used in september 17 from a reputable used car dealer in town). took it the jeep dealer and paid $660.85 to get it fixed. fast forward to a few weeks ago when i was browsing the r/jeeprenegade and came across a post from july 2017 about a “customer satisfaction notice” aka a safety/recall notice from Fiat Chrysler detailing that the engine fan may quit working on certain 2015-2016 renegades and they will get repaired for free.
i went to FCA’s service website to check my VIN but my car wasn’t listed as being affected even though i had the exact issue described in the notice. so i emailed FCA and explained everything that happened and mentioned their safety campaign number. they emailed back asking for a copy of the rework invoice and proof of payment. sent that off. and just last week i got approved for reimbursement from FCA!
keep any copies of repairs to your vehicles, as you could get reimbursed in the future!
Submitted May 02, 2020 at 09:26PM by cxristopherr https://ift.tt/2SttgBq
