Sorry if this is a total beginner question or I should be putting this somewhere else, but I am really at a loss and my life is a disaster right now, so this is one additional thing I cannot really handle.
I received an email about this on Friday and haven't been able to reach their customer service line. It keeps kicking me off due to coronavirus. I have not requested a replacement credit card. They did not explain what was going on in the email-- just told me to look out for my new card with instructions. I haven't received one yet, but I'm also in the process of moving so I haven't been able to check my old address.
do I need to freeze my credit? Is this normal?
Edit: looks like a lot of people with BoA had this happen recently due to them rolling out contactless payments in their cards. I'll double check but feel a lot better now. Thank you to everyone for your help! My capacity to handle things right now is really diminished and I appreciate everyone who was willing to advise me and help out! Cheers and stay safe!
Submitted April 06, 2020 at 05:10PM by rashmallow https://ift.tt/2yxqQdI
