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I went through the process of applying for a high yield savings account - filled out forms, uploaded a copy of my driver's license, uploaded a utility bill, etc - and they got back to me after a couple days. They said everything looked good but I needed to send them a copy of my social security card. I said "wait, what? I already gave you my SSN and you've run my credit so why do you need to see the card?"

First guy said it was because we've run out of social security numbers so some people have the same numbers and for that reason they need to see the card. My face when.

Then he said I could just email a photo of the card to newaccounts@ally.com. I said great, thanks and ended the call. I called back to someone else thinking there's no way this is right. This person confirmed they needed a photo of my SS card and that emailing it to newaccounts@ally.com was my best option. I asked whether this was a secured email address and she said "no, but we're very careful with your data and haven't had any problems". Long story short she said I could send it there, fax it, or send it via USPS.

I said thanks, left the call and am now planning to cancel my application. Who's the weird one here? Ally Bank or me?

TL;DR: Ally Bank wants me to email them a copy of my social security card to a general unsecured address. This feels sketchy as hell to me, but is it?



Submitted August 09, 2019 at 10:07PM by MountainMantologist https://ift.tt/2ZOKZEQ

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