So my mom purchased a new car at a Toyota dealership with her husband. I wanted to accompany them on the trip, as English is not their first language and I was afraid they would not get a good deal due to that and her not great credit history but I could not go due to work. I advised them to not buy anything on the spot but to shop around. Her previous car broke down so she needed something urgent for her job.
Sure enough, I get the call that they bought the car that day. I asked her for what price, to which she replies $34k for a new Rav4 (she put down $4k deposit down). She seemed happy enough until she gets a letter in the mail from the financing company (Ally) which informs her that "errors" were made in the original sales contract and slight adjustments were made. She noticed the total sales price (including the 4k she put down) amounts to over $53,000 due to the interest! Over $20k over the price of the car. Here is a link to the terms in the contract
She asks me to accompany her to the dealership tomorrow to figure out whats going on, but upon reviewing her original contract the terms were listed there and she basically signed everything they asked her too (including all optional packages). She tells me that since she couldn't read she asked the guy at the dealership to guide her on what to sign (which is akin to a baby seal asking a shark to escort them safely home).
My mom and her husband should have known better, but they are working class immigrants who don't read or speak english well and naive to the world of contracts / business. I feel due to this they were taken advantage of at the dealership.
What are our options at this point? Are we screwed since she already signed the dotted lines?
FYI: She purchased the car a little over 3 weeks ago. She did not receive the new letter until yesterday.
Submitted July 31, 2019 at 07:39PM by casablanca305 https://ift.tt/2OwRrPC
