\not sure if this is the right sub for this question.*
While traveling last week, Citibank marked my account as deceased. I phoned in to sort things out and was told to speak with security/fraud department, that dept. told me I needed to speak with probate. Citibank admitted that it was their error and it was someone else by the same name who died earlier this year. They were adamant that this is extremely rare. The probate office told me it could take anywhere from 5-30 days to clear up. The only real help I got was when I ran into a friend via FB who works for Citi and she got me in touch with an executive office. They went back and forth with me for a day and seemed to get things cleared up end of last week. What's in question is if any of this will hit lexisnexis & the credit bureaus. I got the mail this afternoon and there's a collection agency notice for my Citibank account. I left a detailed VM for the exec office person who worked with me last week and they are closed at the moment. Has anyone dealt with something like this, has any insights on what to do, should I lawyer up, things to watch out for that I may not have mentioned?
Submitted July 22, 2019 at 09:06PM by ryansports https://ift.tt/32OcJM3
