On December 14th, I checked my (Ally) bank account and discovered a $335 charge from PayPal on December 13th that I did not do. I immediately called the bank. The Ally rep said this purchase was made using my debit card. They cancelled my card and opened an investigation and said I would receive something in the mail from them.
Two days ago, I received a letter from Ally stating they performed the investigation and "our research has indicated the disputed transaction was authorized" and that they will not be giving my $335 back.
I have tried calling Ally. All they will tell me is that I need to take it up with Paypal.
I called PayPal. They say that they cannot open a dispute because Ally Bank has already investigated it. They say I need to take it up with my bank.
PayPal told me that the charge was on eBay for a pair of Yeezys (shoes) and that they were sent to my home address. The email of the account that made the purchase included my mother's name in the address. I spoke with her but she neither placed an order or has that email address.
Paypal also provided a tracking number of the supposed package I purchased. The package was sent from NJ and eventually arrived at my hometown Post Office. The package was then "intercepted" and returned to sender.
It's pretty obvious this was a scam, but neither PayPal nor Ally bank is willing to help. I'm looking for any advice as $335 is a lot of money to me.
Submitted December 26, 2018 at 05:52PM by Spurs_Up http://bit.ly/2RhexKj
