Hi all,
I’ll try to be as concise as I can. I drive a 14’ Ford Focus. Last year I took my car to a Ford dealership that’s nearby for my engine was stalling and the check engine light came up. Long story short, the problem was figured out and the technician on site went ahead and fixed my car with my permission. With parts, labor, taxes, etc., the total amounted to 361$. I still have my original receipt, one of those official ones you get every time you take your car in for service. In it the problem my car has/had is detailed and matches exactly the description of the recall letter I received on the mail. I say has/had because my car still doesn’t read how much fuel is left (one of the problems listed on the letter and by the mechanic a year ago).
The whole point of this post is, is there anything I can do about this? Can I be refunded this money? Can I ask for that money in terms of credits for say, one of those 65k engine services or whatever? Other than call or show up at the dealership and explain to them what I wrote in this post, is there something you recommend while talking to them?
Edit: Dealership said to contact Ford directly. Ford said to send them the original copy of the service that was done to me which I luckily have among other info. Thanks for your feedback.
Edit 2: yes I have car insurance....
Submitted December 21, 2018 at 10:29AM by cvaldo99 http://bit.ly/2V1xiAx
