Hi,
Long time reddit user, but thought I should use a through away as I'm talking about financial information.
I live in Australia, however have had a large amount of funds in a Schwab trading account for a few years.
I just bought a house a required the funds to settle, so I cashed out my positions and made a 5k then a 10k 'test' wire transfer to my Australian bank account to make sure details were correct.
Both of these came through fine, so I then made a transfer request for 100k with the exact same details, it never showed up.
The details:
Requested transfer date: 26/11
Aus Bank received a MT103 notice of incoming funds from Wells Fargo (intermediary bank) on 29/11, however funds never arrived.
I can't talk to Wells Fargo directly as I don't have an account with them.
Schwab received a Fed number for the transfer, and Wells Fargo provided a Reference number of transfer to Aus bank but the ref number means nothing to the Aus bank.
I ordered a Trace and it seems to mean nothing.
Initially Aus bank said they got a MT103 but required a MT202Cov which they didn't receive. Aus bank has tried to contact Wells Fargo 5 times now without a response.
Basically Schwab and Aus bank are pointing fingers at each other, what makes things more difficult is that the two companies don't have a single overlapping business hour for me to loop both into a call, in addition both don't let you talk to the International Money Transfer team directly, further confusing the matter.
The request was submitted on the 26/11, it's now been 2 weeks and no one seems to know where it is, I need these funds for settlement and I'm really starting to fall apart, if anyone has any ideas or insights of what I should do next please let me know, I would truly appreciate it.
Submitted December 06, 2018 at 09:22PM by schwabhelp https://ift.tt/2EiPbpf
