Title says it all but I’m wondering the best way to go about the conversation with customer service.
The card in question is almost 20 years old and I am repeatedly denied credit increases for it- it sits at $1750, has a high interest rate that doesn’t decrease and goes unused for this reason. I use it so rarely that a customer retention specialist called me about 18 months ago to ask how they could get me to use more credit with them- I told them I would if they’d increase my credit line and was told they could not do that. Frustratingly, I have had fraudulent cards opened in my name with CapOne in the past ($40k and $35k Credit lines, respectively), as recently as a year ago which while irritating and a pain to deal with, is a testament to my credit worthiness and in line with my other credit limits.
Any suggestions or talking points to how I can work this in my favor when talking to customer service? I haven’t closed it because it’s my oldest line of credit at 19 years.
Submitted November 24, 2018 at 08:19PM by Mooseandagoose https://ift.tt/2KtNhlW
