After answering their questions, they claim that I took care of my checkbook improperly and that is how the information was compromised. However, they authorized a check that is vastly different than my checks (not even the same routing #) and that has a signature that looks nothing like mine. Doesn't this seems like something they should have a responsibility to protect me against? What else am I paying them a fee every month for?
Edit: Also they said another reason they can't refund the money is that I have shopped at this particular grocery store chain in the past. They refuse to even look into which branch the check was used at. They just immediately rejected my claim within minutes on the phone.
Submitted October 24, 2018 at 08:05AM by ToTouchAnEmu https://ift.tt/2D2XqoO
