I took my car in (I live in Virginia) on July 22nd for repair on an assumed ball joint (I drive for Uber/Lyft and mechanics have gotten into my car and mentioned this twice in a week period). They fix it the next day but when I go and pick it up, they test drive it to ensure that they have fixed it. It wasn't fixed so I brought it in the next day to allow them to fix whatever is wrong with it at half the labor price so I said sure. I pick it up and within a week and 300 miles later I hit a bump and my front left tire gives out and is nearly perpendicular to the vehicle. I spent $1600 on the two days it was in the shop specifically for the failed part. Left Front Outer AND Inner Tie Rod, Lower Ball Joints on both front sides (1st day) and Front Wheel bearings for the second day. My insurance company says I am covered as long as I put down a $500 deductible. I have a 2007 Dodge Caliber with roughly 174k miles on it and haven't had much trouble with it in terms of "under-the-hood" problems, more so mechanical moving parts that should be easily fixed. My concern is that my car will be deemed totaled when the car had much more mileage to go. I paid $1600 dollars to cause a crash that will cost me an additional $500 to get fixed by their negligence and may be deemed totaled. This happened a few hours ago and the car is in a lot but USAA will be towing it to the repair shop to determine the cause of the accident in the morning and give me a cause for the accident. Any recommendations to go forward from here before I get the estimate? I know it MUST be dependent that the accident was caused by their repairs and part replacement but it seems obvious to me so let's assume that this is the case. Open to any ideas in terms of: contacting the mechanic, the parent company (Monro Muffler Brake), consider a civil suit, contacting the BBB? Any help would be greatly appreciated.
August 04, 2018 at 02:45AM
