Today, for the first time in at least a year, I went to the ATM to withdraw some cash from my checking account. I get the message "Account Restricted". I figured it might have something to do with the card not being used recently. I go home, try to sign onto my account online for the first time in a couple months, my Online ID won't work so I can't get into my account. I call the automated customer service number on my card and it tells me I have multiple accounts and what the balances are. One account is mine, and the balance sounds about right. The others are not mine. It's the weekend and I can't get a hold of anyone at the bank to talk to about this. Should I take any action before Monday morning when I can talk to someone with the bank, and if so what? It's not urgent that I be able to get money out of my account this weekend, and I'm just concerned someone else may have access to my account. Since my money has not been taken, I'm assuming an error was made somewhere and it's not a fraud issue. The only thing I'm aware that I can do is report my debit card as stolen, but it wasn't, so I don't think that would do any good.
Any ideas, or just sit tight until Monday?
Submitted August 04, 2018 at 10:56PM by GingerCookie100 https://ift.tt/2vELmUy
