(I don’t know if I should say the name of the company, although at this point they completely deserve it) but last year I bought a single box from this company to be mailed to me. You have to request a box to be charged, it’s not an automatic subscription. HOWEVER, I woke up one recent morning to my bank alerting me that I’d overdrawn from my account. I look at the statement and the company has charged me for 3 of their boxes. I got an email from the company saying it was a “server error” and that they’d fix it all same day.
So I wait a day. They refund me for ONE BOX. I wait two days. On the morning of the second day I wake up to my bank alerting me again, because the company has charged me again for that box they refunded, as well as a fourth one for good measure. I now have large bank fees for my insufficient funds and I’m kind of freaking out.
They owe me $428 for the boxes and the bank fees are $68 and climbing. I’ve called and called and emailed and emailed. What should I do? I feel robbed!
Submitted March 10, 2018 at 09:55AM by JarOfFists http://ift.tt/2p4p3Vg
