My wife used Credit Karma's free filing service this year and, after completing the filing process (and submitting), realized that it did not fill out a form 8812 (Child Tax Credit) on our submission. The wizard prompted for all the relevant information regarding children/dependants but, apparently, didn't use any of that information when filling. My wife contacted their customer service and the representative told us we could file an amendment to our submission and get the credit. She then told us that this is a "known issue" and it was due to the "high volume of users". This makes no sense but it is what it is. Thought anyone using Credit Karma's service should be aware.
Submitted February 06, 2018 at 07:53PM by RiggsFTW http://ift.tt/2E4TTY0
