I went to an eye exam exactly a month ago, picked my frames, had VSP insurance and only paid $200 dollars. Without VSP it would have been around $550. Anyways, for some reason it took 18 days to get my glasses. They said they were shipped to the wrong facility after 12 days so I had to wait a lot long to get them. Okay understandable.
However, when I went to pick them up 18 days later, they were the wrong frames and the fucked up my prescription. I told them they were wrong and they didn't believe me, I had to go back with pictures of the original frames on my face and compare them.
After comparing, they still said I was wrong and that they don't carry the original frames I picked out. I looked through all the glasses and eventually found them. No apologies from them.
I wore the wrong frames for 2 days to test my script and it was waaaay off. I went back and told them, and I set up my 1 time free re-test.
It wasn't even a retest, the doctor sat me in the chair and compared my old script that's actually still good to my new one. It took all of 2 minutes so they ordered the original frames I picked with my old script. Okay. Now were at about 23 days later from the original order.
I go to pick them up 3 days ago and the script is still fucking off. Now I'm pissed, I just called them and they said they don't do refunds and all sales are final.
These people have been fucking me over for far too long for this shit.
How do you suggest I go about getting my money back?
Submitted February 01, 2018 at 11:08AM by jessesewell http://ift.tt/2nwGJYX
